Monthly Archives: February 2012

Unhappy customers are bad for business


Optimizing (the better term is ‘Right-Sizing’) your inventory can make the difference between happy customers and frustrated customers.  more →

Silos and the silo effect


The phrase “silo effect” has become popular in business and especially in manufacturing. It commonly refers to a lack of open communication and common goals between departments in an organization.  more →

From one extreme to the other


There are many misconceptions about lean in high mix manufacturing facilities. Based on my experience, people tend to have one of two (polar opposite) misconceptions. more →